Customer Service Administrator – (9106MC)

Posted 1 month ago

Job Title: Customer Service Administrator
Job Reference: 9106MC
Location: Uckfield
Salary: £20,000 – £22,000 per year + 25 days holiday

Our client based near to Uckfield are looking for a Customer Service Administrator to join their small team from early January to cover a years maternity cover. The role involves dealing with customers via phone, email and post.
They are looking for a candidate with first class customer service skills as the client prides themselves on this.
Own transport desirable due to the rural location. Lovely company to work for.

The duties are as follows:
Answering telephones – take orders, provide price information, deal with customer queries and provide product knowledge, route calls to the relevant person. Excellent customer service is imperative

  • Dealing with customers via phone, email and fax
  • Inputting customer purchase orders
  • Inputting courier paperwork
  • Working closely and communicating with own team and all other teams
  • Preparing post
  • Mailshots
  • Returns
  • Weekly reports
  • Archiving


Must have excellent customer service skills

  • Good communication skills
  • Organisational skills
  • Able to follow procedures and instructions
  • Able to multi task
  • Computer literate – Microsoft Office – Word, Excel, Outlook
  • Attention to detail
  • Due to our location own transport is essential

 Monday to Friday 09.00- 17.00 – 25 Days Holiday

We’re Advertising this job in our capacity as a Recruitment business,  as such we have lots of jobs in and around the area.   Please visit our job listings here to view and Apply for live jobs

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Job Features

Job CategoryAdministration, Customer Service

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